Help with W32.SOBER.0@MM

JamesT · 05-26-2005, 05:21 AM

Hi,

My cousin has this virus on his comp and it has messed up his internet. He can connect but no web pages are displayed on ie or firefox, ftp doesnt work either. He uses norton and the norton is flashing saying urgent response needed. he clicks on it and it told to use live update but it doesnt work cuz the internet doesnt work. I went and got the removal from norton.com and scanned his PC but it said W32.SOBER doesnt exist on this PC.

Doesnt anyone have any idea how to remove it? any programs? this is quite urgent cuz he needs to access his work for his GCSE exams coming up.

Thank you very much

James

igalan · 05-26-2005, 05:50 AM

Try this.

deel1981 · 05-27-2005, 03:31 AM

Hey, please tell me if this fixed the problem cause I have the same with the PC of a friend of mine! At least I think it is the same virus cause right after I cleaned it windows crashed and I couldn't see the name in the log

JamesT · 05-27-2005, 07:37 AM

I havent tryed yet. I used the removal tool but it didnt remove and couldnt detect it which was strange.

deel1981 · 05-27-2005, 08:55 AM

Yeah, my problem is that the antivirus deleted some virus I am not sure if it was the same actualy, and now my network system is not working properly, I will work ot this problem again tonight and will report tommorow, just to tell what happened!

igalan · 05-27-2005, 09:00 AM

I suggest you to reinstall the latest service pack for your OS (Windows XP?) and then all critical Windows Updates.

deel1981 · 05-27-2005, 04:45 PM

Yes I have them on mine but this is my friend's pc and in this moment I am reinstaling the hole OS and will update and install AV adaware antispyware and firewall
so I wish better luck to JamesT

JamesT · 05-28-2005, 03:15 PM

I tried to use norton to scan the pc for viruses but norton wont run in safe mode.

Ive done what you said iglan. Any other ideas? i doubt he will want to re-install OS. Any other ideas?

05-26-2005, 05:21 AM	#1 (permalink)
JamesT Registered User Join Date: Oct 2003 Location: United Kingdom Posts: 186	Help with W32.SOBER.0@MM Hi, My cousin has this virus on his comp and it has messed up his internet. He can connect but no web pages are displayed on ie or firefox, ftp doesnt work either. He uses norton and the norton is flashing saying urgent response needed. he clicks on it and it told to use live update but it doesnt work cuz the internet doesnt work. I went and got the removal from norton.com and scanned his PC but it said W32.SOBER doesnt exist on this PC. Doesnt anyone have any idea how to remove it? any programs? this is quite urgent cuz he needs to access his work for his GCSE exams coming up. Thank you very much James __________________ RIG 1 AMD Athlon XP3000+ PC Chips M848ALU Crucial DDR 512MB PC2700 160GB Seagate HD ATI Radeon 9600 Atlantis 128MB

05-26-2005, 05:50 AM	#2 (permalink)
igalan PCTT Articles Join Date: Apr 2002 Location: Barcelona, SPAIN Posts: 1,018	Try this. __________________ AMD64 X2 3800+, Asus A8N-SLI Deluxe, 2 GB RAM, GeForce 6600GT, Windows XP Home SP2

05-27-2005, 07:37 AM	#4 (permalink)
JamesT Registered User Join Date: Oct 2003 Location: United Kingdom Posts: 186	I havent tryed yet. I used the removal tool but it didnt remove and couldnt detect it which was strange. __________________ RIG 1 AMD Athlon XP3000+ PC Chips M848ALU Crucial DDR 512MB PC2700 160GB Seagate HD ATI Radeon 9600 Atlantis 128MB

05-27-2005, 09:00 AM	#6 (permalink)
igalan PCTT Articles Join Date: Apr 2002 Location: Barcelona, SPAIN Posts: 1,018	I suggest you to reinstall the latest service pack for your OS (Windows XP?) and then all critical Windows Updates. __________________ AMD64 X2 3800+, Asus A8N-SLI Deluxe, 2 GB RAM, GeForce 6600GT, Windows XP Home SP2

05-28-2005, 03:15 PM	#8 (permalink)
JamesT Registered User Join Date: Oct 2003 Location: United Kingdom Posts: 186	I tried to use norton to scan the pc for viruses but norton wont run in safe mode. Ive done what you said iglan. Any other ideas? i doubt he will want to re-install OS. Any other ideas? __________________ RIG 1 AMD Athlon XP3000+ PC Chips M848ALU Crucial DDR 512MB PC2700 160GB Seagate HD ATI Radeon 9600 Atlantis 128MB

05-27-2005, 03:31 AM	#3 (permalink)
deel1981 Registered User Join Date: Aug 2003 Location: Bulgaria Posts: 82	Hey, please tell me if this fixed the problem cause I have the same with the PC of a friend of mine! At least I think it is the same virus cause right after I cleaned it windows crashed and I couldn't see the name in the log

05-27-2005, 08:55 AM	#5 (permalink)
deel1981 Registered User Join Date: Aug 2003 Location: Bulgaria Posts: 82	Yeah, my problem is that the antivirus deleted some virus I am not sure if it was the same actualy, and now my network system is not working properly, I will work ot this problem again tonight and will report tommorow, just to tell what happened!

05-27-2005, 04:45 PM	#7 (permalink)
deel1981 Registered User Join Date: Aug 2003 Location: Bulgaria Posts: 82	Yes I have them on mine but this is my friend's pc and in this moment I am reinstaling the hole OS and will update and install AV adaware antispyware and firewall so I wish better luck to JamesT

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