Help with Direct 3D

berks · 11-29-2002, 12:06 AM

I keep getting this fatal error when i try to play this game.
Can some one please help me?

11-29-2002, 06:01 AM

Hi berks......

It might help if you tell us your OS, pc stats, and which game you are trying to play...........

Then I am sure someone will be able to help you...........

gbread49 · 11-29-2002, 11:13 AM

Hi berks.....Go to: Start/Run...and type in....DXDIAG....that will take you to the DirectX Diagnostic Utility. On the "DirectX Files" tab check to make sure that your DX files are current and that there are no problems...Also, on the "Display" tab, check to see if Direct3D Acceleration is Enabled. You can also Test Direct3D for possible problems.

If you do find a problem, I would recommend d/l'ing the current DirectX 8.1 and installing it (even if you already have it installed). It will not hurt to reinstall it over your DirectX layer.

If you don't have a copy of the current DirectX, you can get it from: Here

Hope this helps.......

berks · 11-29-2002, 12:23 PM

attached is some of my system info.
I am trying to play hitman code name 47.
could it be a graphics card problem? I check the adobe file and my card is not listed.

berks · 11-29-2002, 12:23 PM

heres the other shot.

gbread49 · 11-29-2002, 12:46 PM

I noticed that your version was 4.08.01.090........there is a recent update to DirectX 8.1 (updated to DirectX 8.1b) some of the DX 3D files were updated in this new version (updated to version 4.08.01.0901).

As I said, I would first reinstall DX to see if that corrects the problem. If not, we can go from there to solve the problem.....

Also, check for updated drivers for your card and make sure you have the most current drivers installed for it.

BTW: Seeing that you got the "3D not available error" when you tested Direct3D, its possible that your card does not support 3D Acceleration. Try Disabling 3D Acceleration and see if the game will run.

berks · 11-29-2002, 01:12 PM

thanks i'll give it a try when i get back home i had to go to the office for a little bit

berks · 12-18-2002, 12:15 AM

i have tried all of the things listed above i am wondering if my card does not support 3d acceleration.

11-29-2002, 12:06 AM	#1 (permalink)
berks PCTT Administrator Join Date: Mar 2003 Location: Las Vegas Posts: 3,735	Help with Direct 3D I keep getting this fatal error when i try to play this game. Can some one please help me? __________________ Vote For Us!!!

11-29-2002, 11:13 AM	#3 (permalink)
gbread49 Registered User Join Date: Apr 2002 Location: Tennessee Posts: 744	Hi berks.....Go to: Start/Run...and type in....DXDIAG....that will take you to the DirectX Diagnostic Utility. On the "DirectX Files" tab check to make sure that your DX files are current and that there are no problems...Also, on the "Display" tab, check to see if Direct3D Acceleration is Enabled. You can also Test Direct3D for possible problems. If you do find a problem, I would recommend d/l'ing the current DirectX 8.1 and installing it (even if you already have it installed). It will not hurt to reinstall it over your DirectX layer. If you don't have a copy of the current DirectX, you can get it from: Here Hope this helps....... __________________

11-29-2002, 12:23 PM	#4 (permalink)
berks PCTT Administrator Join Date: Mar 2003 Location: Las Vegas Posts: 3,735	attached is some of my system info. I am trying to play hitman code name 47. could it be a graphics card problem? I check the adobe file and my card is not listed. __________________ Vote For Us!!!

11-29-2002, 12:23 PM	#5 (permalink)
berks PCTT Administrator Join Date: Mar 2003 Location: Las Vegas Posts: 3,735	heres the other shot. __________________ Vote For Us!!!

11-29-2002, 12:46 PM	#6 (permalink)
gbread49 Registered User Join Date: Apr 2002 Location: Tennessee Posts: 744	I noticed that your version was 4.08.01.090........there is a recent update to DirectX 8.1 (updated to DirectX 8.1b) some of the DX 3D files were updated in this new version (updated to version 4.08.01.0901). As I said, I would first reinstall DX to see if that corrects the problem. If not, we can go from there to solve the problem..... Also, check for updated drivers for your card and make sure you have the most current drivers installed for it. BTW: Seeing that you got the "3D not available error" when you tested Direct3D, its possible that your card does not support 3D Acceleration. Try Disabling 3D Acceleration and see if the game will run. __________________

11-29-2002, 06:01 AM	#2 (permalink)
Gunny_Snipes Guest Posts: n/a	Hi berks...... It might help if you tell us your OS, pc stats, and which game you are trying to play........... Then I am sure someone will be able to help you...........

11-29-2002, 01:12 PM	#7 (permalink)
berks PCTT Administrator Join Date: Mar 2003 Location: Las Vegas Posts: 3,735	thanks i'll give it a try when i get back home i had to go to the office for a little bit __________________ Vote For Us!!!

12-18-2002, 12:15 AM	#8 (permalink)
berks PCTT Administrator Join Date: Mar 2003 Location: Las Vegas Posts: 3,735	i have tried all of the things listed above i am wondering if my card does not support 3d acceleration. __________________ Vote For Us!!!

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