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Well, I have never run Mozilla so I can't help too much. The Netscape message (I believe that Netscape owns the rights to Mozilla) pops up when it crashes and gives you a chance to send a copy of the error message to the software creators .... much like M$ does.
Like all software, make sure that you are running the latest Stable (non-beta) version and that you have all the necessary updates. If you still have problems, might be time to try another browser.
-JRW
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